Welcome to Autranest! By accessing and using our website, you agree to abide by the following terms and conditions. Please read carefully before making any purchases or using our services.

1. Acceptance of Terms

By accessing the Autranest website or purchasing products from our store, you agree to these terms and conditions.

2. Eligibility to Use the Website

You must be 18 years or older to make a purchase or create an account on our website.
By using the website, you confirm that you meet this requirement.

3. Product Information and Pricing

We strive to provide the most accurate product information and pricing.
Prices may change without prior notice and may vary depending on promotional programs.

4. Orders and Payments

  • All orders are subject to availability and our confirmation.

  • Vietnam: We accept Cash on Delivery (COD) and Bank Transfer.

  • United States: We accept PayPal only.

  • By placing an order, you agree to provide accurate and complete payment and shipping information.

5. Shipping and Delivery

Please refer to our Shipping Policy for details on shipping methods and delivery times.

  • Vietnam: Nationwide delivery within Vietnam.

  • United States: Shipping to all US states. Free shipping is provided, and the estimated delivery time is 6–11 business days depending on your location.

6. Return and Refund Policy

Please refer to our Return & Refund Policy for detailed procedures and conditions.

  • Vietnam: Products can be returned within 7 days of receipt.

  • United States: Products can be returned within 30 days of receipt.

7. User Accounts

You are responsible for maintaining the confidentiality of your account information, including your username and password.
If you discover any unauthorized use of your account, please contact us immediately at [email protected].

8. Prohibited Conduct

You agree not to use our website for any unlawful or prohibited purposes, including but not limited to:

  • Engaging in fraudulent or unauthorized transactions.

  • Distributing viruses or malicious code.

  • Interfering with or disrupting the operation of the website.

9. Intellectual Property Rights

All content on this website, including text, images, logos, graphics, and other materials, is the property of Autranest and is protected by copyright law.
You may not copy, distribute, reuse, or use any content without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Autranest is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Changes to the Terms

Autranest reserves the right to update or modify these Terms & Conditions at any time without prior notice.
All changes will take effect as soon as they are posted on our website.

12. Governing Law

These terms are governed by and construed in accordance with the laws of Vietnam and the United States, as applicable.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Autranest sincerely appreciates your trust and thanks you for shopping with us! We are committed to providing the best service to meet your needs.