This privacy policy is set to help customers understand how we collect, use, and protect your personal information when you use Autranest‘s website. We are committed to protecting your personal information strictly and ensuring that all information you provide is used for the right purposes and kept secure.

1. Personal Information We Collect

When you shop or register an account on Autranest‘s website, we may collect the following personal information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Purchase History and Product Preferences

2. When We Collect Your Information

Your personal information will be collected in the following cases:

  • When you register an account

  • When you place an order or purchase a product

  • When you contact us through contact forms

  • When you subscribe to our newsletter or participate in promotional programs

3. Purpose of Using Your Information

We use your information to:

  • Process orders and ensure fast delivery

  • Improve shopping experiences and personalize services

  • Send notifications about promotions and new products

  • Provide customer support and promptly answer inquiries

  • Ensure website security and prevent fraud

4. How We Protect Your Personal Information

We use advanced security measures to protect your personal information, including:

  • Using SSL certificates to encrypt data

  • Regular software security checks and maintenance

  • Scanning for security vulnerabilities and protecting systems from threats

5. Use of Cookies

We use cookies to:

  • Save shopping cart information and make your shopping experience more convenient

  • Collect analytics data to improve service quality

  • Remember your preferences and customize the website accordingly

You can disable cookies in your browser if you do not wish to use them, but some website features may be affected.

6. Sharing Information with Third Parties

We are committed to not selling, sharing, or disclosing your personal information to third parties for commercial purposes. However, we may share information with shipping partners to process and deliver your orders.

7. Links to Other Websites

Autranest’s website does not provide or link to third-party services.

8. Google and Advertising

We use Google Ads and Google Analytics to collect information and analyze user behavior. Google may use cookies to personalize ads and improve user experience.

9. User Rights

You have the right to request to edit or delete your personal information at any time. If there is a data security breach, we will notify you within 7 working days.

10. Email Marketing

We collect your email address to:

  • Provide order information and update order status

  • Send advertising information and special promotions

  • Assist you when necessary

You can unsubscribe from receiving emails at any time by contacting us at: [email protected].

11. Communication with Customers

By agreeing to the terms of Autranest, you agree to receive notifications via SMS or calls from us regarding order status, promotions, or service feedback.

12. Disclaimer

The information on Autranest‘s website is for reference only and does not hold us responsible for the accuracy of third-party content. We reserve the right to change the privacy policy without prior notice. You should regularly check for updates.

13. Contact Us

If you have any questions about this privacy policy, please contact us:

Phone Number: (+84) 919 612 766
Email: [email protected]

We are committed to protecting your information and providing you with the safest shopping experience!