This privacy policy is set to help customers understand how we collect, use, and protect your personal information when you use Autranest‘s website. We are committed to protecting your personal information strictly and ensuring that all information you provide is used for the right purposes and kept secure.
1. Personal Information We Collect
When you shop or register an account on Autranest‘s website, we may collect the following personal information:
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Full Name
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Email Address
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Phone Number
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Shipping Address
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Purchase History and Product Preferences
2. When We Collect Your Information
Your personal information will be collected in the following cases:
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When you register an account
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When you place an order or purchase a product
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When you contact us through contact forms
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When you subscribe to our newsletter or participate in promotional programs
3. Purpose of Using Your Information
We use your information to:
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Process orders and ensure fast delivery
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Improve shopping experiences and personalize services
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Send notifications about promotions and new products
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Provide customer support and promptly answer inquiries
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Ensure website security and prevent fraud
4. How We Protect Your Personal Information
We use advanced security measures to protect your personal information, including:
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Using SSL certificates to encrypt data
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Regular software security checks and maintenance
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Scanning for security vulnerabilities and protecting systems from threats
5. Use of Cookies
We use cookies to:
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Save shopping cart information and make your shopping experience more convenient
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Collect analytics data to improve service quality
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Remember your preferences and customize the website accordingly
You can disable cookies in your browser if you do not wish to use them, but some website features may be affected.
6. Sharing Information with Third Parties
We are committed to not selling, sharing, or disclosing your personal information to third parties for commercial purposes. However, we may share information with shipping partners to process and deliver your orders.
7. Links to Other Websites
Autranest’s website does not provide or link to third-party services.
8. Google and Advertising
We use Google Ads and Google Analytics to collect information and analyze user behavior. Google may use cookies to personalize ads and improve user experience.
9. User Rights
You have the right to request to edit or delete your personal information at any time. If there is a data security breach, we will notify you within 7 working days.
10. Email Marketing
We collect your email address to:
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Provide order information and update order status
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Send advertising information and special promotions
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Assist you when necessary
You can unsubscribe from receiving emails at any time by contacting us at: [email protected].
11. Communication with Customers
By agreeing to the terms of Autranest, you agree to receive notifications via SMS or calls from us regarding order status, promotions, or service feedback.
12. Disclaimer
The information on Autranest‘s website is for reference only and does not hold us responsible for the accuracy of third-party content. We reserve the right to change the privacy policy without prior notice. You should regularly check for updates.
13. Contact Us
If you have any questions about this privacy policy, please contact us:
Phone Number: (+84) 919 612 766
Email: [email protected]
We are committed to protecting your information and providing you with the safest shopping experience!